Noticies and Policies

Terms & Conditions

General Terms of Use of The Website

21 August 2024

Welcome to NAKA

Welcome to https://naka.com/, a website operated by NAKA GLOBAL Ltd., a company registered in Slovenia under company registration number 8106452000 (“NAKA”). If you wish to pay us a visit, we are located at the address Letališka cesta 33F, 1000 Ljubljana, Slovenia, EU.

General Terms of Use

These are the General Terms of Use of this website (“General Terms”). Their aim is to present the basic rights and obligations between you as a visitor and us as operators of this website…

Acceptance of the General Terms of Use

From the moment you start using this website independently, it is considered that you accept the content of these General Terms…

Payment Services and Other Services

All information governing the use of NAKA Service or other services is covered by business agreements between the user and the provider of such services…

Copyright And Other Intellectual Property Rights

This website is the intellectual property of NAKA or its contractual partners and as such subject to copyright or other forms of intellectual property protection…

Third-Party Materials

This website may contain links to third-party websites or other types of intellectual property rights (e.g., trademarks, logos, brand names, designs)…

Limitation of Liability

Our fundamental principle is to try to the best of our ability and with due diligence to make the information on this website as accurate and current as possible…

Changes to General Terms

Due to constant development and improvements, certain changes of and / or amendments to these General Terms are occasionally required…

Violation of General Terms

It is in our interest for this website to provide you with as pleasant user experience as possible as well as with ample useful information…

Applicable Legislation

For any questions regarding the implementation and interpretation of these General Terms, the law of the Republic of Slovenia shall apply…

Contact

If you have any questions or comments in connection with these General Terms, we are available at support@naka.com.

Effective Date

These General Terms enter into force on 21 August 2024.

NAKA GLOBAL Ltd.

Noticies and Policies

Cookie
Policy

Cookies

21 August 2024

As a controller of your personal data, NAKA GLOBAL Ltd., registered in Slovenia under company registration number 8106452000 and with a business address at Letališka cesta 33F, 1000 Ljubljana, Slovenia, EU (“NAKA”), uses cookies on this website.

What are Cookies?

Cookies are small text files that are downloaded to your device when you visit a website and usually contain the name of the server from which the cookie was sent, the cookie’s expiration time, and its value (a randomly generated unique number).

The cookie itself does not contain or collect information. However, if read by a server together with a web browser, the cookie can help the website to provide more user-friendly services, e.g., to remember your username and password for future registration. Cookies are not harmful and are always time-limited.

The Purpose of Cookies

The purpose of cookies is to improve website functioning and the user experience in website viewing. Cookies make the interaction between you and a website faster and easier. This saves time and makes website viewing more efficient.

NAKA’s Cookies

Some cookies we use are temporary (also known as session cookies), but some are saved on your device for a certain time also after you have left our website. We use temporary cookies to measure the number of our website visitors, which helps us check the efficiency of our content display and enables continuous website improvement. Persistent cookies, however, enable us to save your contact information for subsequent website visits, so that you don’t need to sign in any longer or that the website content display adjusts to your device. We also use saved cookies originating from other sites like Facebook, X, Google, etc.

In addition to these, we also use cookies to determine how you navigate our webpages, what content you are interested in, and how long your visits last. Based on this, we can shape the content of our webpages and adjust it to your requirements.

The data collected through cookies is processed exclusively for statistical purposes and for collecting demographic data and visitor interests (but only in such a way that your identity cannot be revealed), for identifying server problems, and for webpage editing.

List of Cookies

Cookie nameUsesTypeExpiration
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.ExternalPer session
_ga#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.ExternalPer session

Google Analytics

We also use the Google Analytics web service by Google Inc. (“Google”). Google Analytics is a web analysis service providing information on your behavior on our web page, thus helping us to create a better user experience. Data related to your use of our web page (e.g., your IP address, browser type, language settings, operating system, etc.) collected by the Google Company will be transferred to Google’s server in the United States of America, where this data will be stored and analyzed. The relevant data in anonymized form will then be sent to us.

Pursuant to the “Model Contractual Clauses” approved by the European Commission, obliging them to protect your personal data, the Google Company ensures the adequate levels of data protection regarding Google’s processing of personal data.

You may withdraw your consent to the use of web analysis at any time by downloading Google Analytics Opt-out Browser Add-on. More information on the Google Analytics service is available in the terms and conditions for the use of the Google Analytics service, in Google’s privacy policy, and in their security and privacy principles.

Contact

If you have any questions or comments in connection with the cookies, we are available at support@naka.com.

Effective Date

This notification enters into force on 21 August 2024.

NAKA GLOBAL Ltd.

Noticies and Policies

Privacy ‍
Policy

Personal Data Protection Notification

21 August 2024

At NAKA GLOBAL Ltd., we strive for continuous development and improvement of our services as we want to adapt them to your requirements as much as possible. To achieve this, we need to collect and process certain personal data in some cases.

The purpose of this Personal Data Protection Notification (“Notification”) is to make you acquainted with what kind of personal information we collect and for what purposes, what we do with them, how we ensure their security, and what rights you can exercise in connection with the processing of your personal data.

We treat the protection of your personal data with the utmost seriousness and responsibility. We fully comply with our obligations regarding lawful, fair, and transparent personal data processing. We advise you to get yourself fully acquainted with the contents of this Notification.

Who is Responsible for Controlling your Personal Data?

The controller of the personal data processed in accordance with this Notification is:

  • NAKA GLOBAL Ltd.
  • Company registration number: 8106452000
  • Business address: Letališka cesta 33F, 1000 Ljubljana, Slovenia
  • Contact: support@naka.com

When Do We Process Your Personal Data?

We will only process your personal data under the following conditions:

  • When it is absolutely necessary or with your consent.
  • When required by applicable laws.
  • For contract performance.
  • For statistical analysis.
  • For identifying server issues and website improvements.
  • For verification procedures under anti-money laundering laws.
  • For business analysis and service enhancements.
  • For promotional activity measurement and advertising.
  • For other legitimate business interests.

How Do We Collect Your Personal Data?

We collect data through various sources, including:

  • Website visits.
  • Know Your Customer (KYC) procedures.
  • Online forms for customer verification.
  • Newsletter subscriptions.
  • Public sources such as social media, registers, and databases.

What Kind of Personal Data Do We Process?

1. Personal and Contact Information

This includes data you provide when filling out forms, contacting us via phone or email, or registering for our services. The data may include:

  • Name
  • Email address
  • Phone number
  • Nationality
  • Tax identification number
  • Identification document details

2. Server Data

When you visit our website, we collect server logs, including:

  • Visit dates and times
  • Visited subpages
  • IP address
  • Time spent on site
  • Webpage response time
  • Click behavior (e.g., screenshots of interactions)

3. Device Data

We collect data about the device you use to access our website, including:

  • Device model
  • Operating system and version
  • Browser type
  • Unique device identifiers

4. Contact Records

We keep records of your interactions with us, including:

  • Contact dates and times
  • Reason for the contact
  • Type of communication (phone, email, SMS, live chat)

5. Geolocation Data

We may collect location data (GPS coordinates) when you visit our website to provide relevant services. This data is processed in an anonymized form or based on user consent.

6. Social Media Data

We use social media platforms like Facebook for marketing. Although we do not store your profile data, we use it for targeted marketing with your consent. Additionally, through third-party cookies, we improve user experience and personalize our offerings.

Security and Consent

Your personal data is encrypted and transferred securely to prevent interception. We will process your data for service updates until you delete your user account. Data used for marketing purposes is retained for a maximum of 5 years unless you withdraw your consent earlier.

External Links Disclaimer

While we may link to third-party websites, we are not responsible for their content or security. Clicking external links is at your own risk.

Effective Date

This notification is effective as of 21 August 2024.

NAKA GLOBAL Ltd.